Monday, June 25, 2012
Why doesn't a RESERVATION with United mean RESERVED seats on the plane?
We had made these reservations 2 months prior to our travel. Like usual, in making the reservations, they asked for the ages of the kids. And, like usual we thought that in making RESERVATIONS we were RESERVING seats together. Apparently, these two words no longer are related. This has never happened to this extent before now. The ticket counter woman kept saying that now in addition to buying the tickets you have to reserve seats. But when we tried to "reserve" seats on flights 5 days in the future, all seats were full and they couldn't put us together. Then we tried to reserve seats for our return to Serbia in a month. The agent said that we couldn't; they hadn't assigned an aircraft yet. Um. So, when can we reserve seats? When the aircraft is assigned. When will the aircraft be assigned? We won't know until it is assigned. Am I in some kind of Orwellian airlines warp?
Spouses, does anyone know how to reserve seats together for flights with United? I'll be damn if I have to deal with this on our way back. I have a feeling that I'll be damned.
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